Smriti Seewooruttun’s journey in hospitality showcases her diverse expertise and innovative approach. Armed with a degree in International Hotel Management, she enhanced her skills through internships in Mauritius and Strasbourg. These opportunities allowed her to master essential operations across key departments such as the kitchen, Food & Beverages, Housekeeping, and Front Office. These experiences ingrained a deep understanding of customer service excellence and operational efficiency, laying a solid foundation for her future roles.

In August 2021, she transitioned into the commercial real estate industry, joining the exhibition department at Ascencia. Her negotiation skills and her ability to understand and meet customer needs became apparent. Her talents led to her appointment as the Marketing Lead of Bo’Valon Mall in May 2023.

The Marketing Lead of Bo’Valon Mall leverages her hospitality background to enhance the shopping environment, creating a welcoming and vibrant atmosphere that appeals to visitors and tenants alike. A key challenge was increasing mall foot traffic post-pandemic.

Under her guidance, Bo’Valon Mall hosted "Ciné sous les étoiles" in its green area in July 2023. This first-of-its-kind event was a tremendous success, drawing 1,500 attendees and reviving community interest. Smriti’s role in this event not only showcased her capability to attract a wide audience but also demonstrated her strategic insight into using events to boost footfall and engagement. Additional activities for kids, like the new playground, have been organised to enhance the mall’s family-friendly appeal and visibility.

Her leadership is characterised by a collaborative spirit and a drive for innovation. The mall's 5th anniversary is on the horizon, and she is at the forefront, planning an impactful celebration that aims to bring the community together.

Through her innovative strategies and dedicated leadership, Smriti continues to make Bo’Valon Mall a standout destination, proving that her unique combination of hotel management expertise and marketing insight is an invaluable asset to the commercial real estate industry.

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